Refund policy

What you buy

Unlocking a result is a one-time payment for digital content: your full result (exact score, percentile and breakdown) for the test you just took. It is delivered instantly on this device after payment — there is no subscription, no recurring charge and no account.

Right of withdrawal for digital content

By purchasing, you expressly consent to the immediate delivery of the digital content and acknowledge that you thereby lose your statutory 14-day right of withdrawal (Art. 16(m) EU Consumer Rights Directive, § 356 Abs. 5 BGB) once delivery has begun.

Something went wrong?

If you paid and did not receive your result, or were charged twice, email contact@metrix.fun with the email receipt from our payment provider (Stripe). We will redeliver or refund — usually within 2 business days. We'd much rather refund you than argue with you.

Entertainment disclaimer

All tests are for entertainment only. Results are not diagnostic, medical or psychological assessments, and dissatisfaction with a score is not a defect of the product — though if you feel misled in any way, contact us and we'll sort it out.